What we actually build
Three quite different things get called "web development", and they need different approaches. We build all three, and the first job on any engagement is working out which one you actually need.
Storefronts. Commerce sites where the job is to sell — product catalogue, merchandising, checkout, campaigns. We build these on Shopify when the business wants to run its own promotions without a developer in the loop, and headless when the catalogue or the front-end experience outgrows what a theme can express.
Catalogue and enquiry sites. B2B businesses where nobody adds to cart. A buyer sourcing conference bags or elastic tape needs to find the exact specification and send an enquiry with it already attached. The measure of success is the quality of the enquiry, not the traffic.
Web applications. Dashboards, internal tools, customer portals — React and Next.js applications built around your real data model rather than a template. This is also where our own product work lives: Retail Commerce OS is a commerce operating system we build and run ourselves, which is why the sync, webhook and reconciliation problems in this category are familiar rather than theoretical.
How an engagement runs
We start by mapping what the site has to do commercially before discussing design or stack. For a storefront that means the catalogue structure and how campaigns will be run; for a B2B site it means the enquiry path and what a good enquiry contains.
Build runs in reviewable increments rather than a single reveal at the end. You see working pages on a staging URL as they are finished, which is when structural feedback is still cheap to act on.
Before launch we check the things that are expensive to retrofit: Core Web Vitals, crawlability, structured data, analytics, and whether your team can actually edit what they will need to edit. After launch, most clients move onto a maintenance retainer covering security patches, dependency updates and small iterative changes.
What you get
- A site your own team can update — content management for the parts that change, without a developer in the loop
- Prerendered HTML and structured data, so search engines and AI answer engines can read the page without executing JavaScript
- Standard React/Node or Shopify stacks with no proprietary lock-in — your own team or any future vendor can pick the codebase up
- Analytics and conversion tracking configured at launch, not bolted on afterwards
When we're not the right fit
If you need a simple brochure site as cheaply as possible, a template on a page builder will serve you better than we will, and we will say so. If you have an in-house engineering team and need extra hands rather than a delivery partner, staff augmentation shops are set up for that and we are not.